Financial Management Services

Parents/Guardians paying and receiving child support will receive basic financial services if they have a child, family and/or spousal support order that is to be paid through the WI SCTF (Wisconsin Support Collections Trust Fund) per their court order.

These services are limited to ensuring money that is paid is sent to the correct payee. There are additional services such as issuing an income wage withholding, balance adjustment and obtaining a pay history that have a fee.

Please note: Getting a support order from the court does not automatically result in full case management services.

Full Case Management Services

Parents/Guardians may apply for case management that is provided with no cost to them. See the Wisconsin Department of Children and Families website for applications and additional information. Families in benefit programs such as W-2, Child Care, BadgerCare, SSI Caretaker Supplement, medical assistance and/or federally financed foster care or Kinship Care program, the child support unit may already have an active case.

Examples of Case Management available:

• Legal establishment of paternity
• Locating a missing parent
• Establishing a child support order including medical support
• Establishing custody and placement
• Enforcing child support orders
• Contacting employers and setting income withholding
• Collecting current and past-due support from parents living in other states
• Collecting child support arrearages
• Changing support orders
• Negotiating balances

How to Apply

Download and complete the appropriate application form from the Wisconsin Department of Children and Families website and submit by mail, in person, or by email to the following:

Social Services
1000 Lake View Drive, Suite 400
Wausau WI 54403
Phone: 715-261-7620
Email